Followers

What is a thriving community? This idea is stuck with me for some time now. Is it measured by the number of members? Followers? Active collaborators? A community is a group of people that is bound in a certain way, for example culturally (gamers, fishermen), geographically (neighborhood, country), or in …

Radical empathy

When we listen to others, we wait for a gap to speak. That’s human, it’s our ancestors at work, our lizard brain. If we do our best; we can seize the opportunity to listen to what the other person is saying and forget our own agenda. It’s when we forget …

Bad reviews

“If you appreciate our services, let others know. If you have a bad experience, let us know.” I’ve read this quote from a company and it stuck with me. Would people really listen to this? Those two sentences are very strong and effective. But if you mix them up you …