Working harder

One of my personal reflexes to stress is working harder. Paradoxically, things I stress about, aren’t solved by working harder, but, by making smarter decisions. Often I make smarter decisions when I work less and take more time to think and reflect. Chances are that I’m not the only one …

Ethical bribes

Why does the baker have an aromatic, warm, delicious, free stuffed biscuit standing on the counter? It’s probably no secret to you: This is nót only to enhance the experience of his customers. It’s to sell more stuffed biscuits. Obviously. And you know what, it works. Just as it works …

The infinite internet game

“The tour must go on.” is always said, even in bizarre times or when bizarre circumstances occur. Deaths. Extreme weather. Pandemics. Of course, it’s ‘Le Tour’ I’m talking about. The Tour de France. Held every year since 1903 (except in WO2). And every year there’s a winner. Ever since I’ve …

Unexpected questions

In my job interviews with candidates this week, I managed to ask unexpected questions again. (yes, indeed, you sense a little pride) Symptoms are People don’t have an instant answer When people answer, the answer is authentic and never rehearsed Nearly always, people start ‘shining’ when they answer “Tell me …

Better for who?

The customer decides. Humans have free will and, choose. Yuval Noah Harari, the Israeli Historian, and writer of Sapiens, Homo Deus, and 21 lessons for the 21st century, led me to think about this ‘who’s it for’. 200 years ago, the customer didn’t decide. There was this different paradox. The …

Nervous vs. excited

Simon Sinek opened my eyes on nerves with his riff on interview questions at the 2012 London Olympics “Were you nervous?“. The definition of nervous is… Your heart races, you visualize the future, your hands get clammy. The definition of excited is… Your heart races, you visualize the future, your …